|
|
Reading the alarm codes |
|
In order to read the last alarm code memorized in the EEPROM
on the PCB:
with knob
• Enter
diagnostics mode
•
Irrespective of the type of PCB and configuration, turn the
programme selector clockwise
to the
tenth position. |
without knob
• Press the
Fabrics (1) or Temperature (2) button until LED L10
lights. |
|
|
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Displaying the alarm
|
|
The alarm is displayed by a repeated flashing sequence of
the two LEDs (0.4
seconds lit, 0.4 seconds off, with an interval of 2.5
seconds between sequences).
The buzzer (if featured) will sound
“bips” in synchronization with the flashing of
the LEDs.
• END
OF CYCLE LED
→ indicates
the first digit of the alarm code (family)
•
START/PAUSE →
indicates the second digit of the alarm
code (number
within the family)
These two LEDs are featured on all models (though they are
configured
differently), and flash
simultaneously. |
Notes:
• The first
letter of the alarm code “E”
(Error) is not displayed, since this letter is
common to all alarm codes.
• The
alarm code “families” are shown in hexadecimal; in other
words:
→ A
is represented by 10 flashes
→ B
is represented by 11 flashes
→ ...
→ F
is represented by 15 flashes
•
Configuration errors are shown by the flashing of a series
of LEDs. |
|
|
Examples of alarm displays
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|
Example: Alarm E43 will display the following:
• On the
display, if featured, E43
• The
sequence of four
flashes of the
End-of-cycle LED
indicates the first number E43;
• The
sequence of three
flashes of the
Start/Pause
LED indicates the second number E43; |
|
Alarm |
Description |
Possible malfunction |
Action/status of machine |
Reset |
|
E00 |
No alarm |
--- |
|
E11 |
Poor water fill before wash cycle |
Tap closed or water pressure too low; Drain tube improperly
positioned;
Water fill solenoid valve is defective; Leaks from water
circuit on
pressure switch; Pressure switch defective; Wiring defective;
Main board
defective. |
Cycle is paused with door locked |
Start |
|
E12 |
Difficulty in water fill during drying (maximum
time 3 min. water fill in drying during the wash
load unrolling phase) |
Tap closed or water pressure too low; solenoid valve;
pressure switch
water circuit; pressure switches; wiring; main board. |
Cycle is paused |
Start |
|
E13 |
Water leaks |
Drain tube improperly positioned; Water pressure too low;
Water fill solenoid valve is defective; Water circuit on
pressure switch is
leaking/clogged; Pressure switch defective. |
Cycle is paused with door locked |
Start |
|
E21 |
Poor draining |
Drain tube kinked/clogged/improperly positioned; Drain
filter
clogged/dirty; Drain pump defective; Pressure switch
defective; Wiring
defective; Main board defective; Electrical current leak
between heating
element and ground. |
Cycle is paused |
Start |
|
E22 |
Difficulty in water fill during drying or drying
condenser clogged (anti-boiling pressure
switch closed on “FULL”) |
Drain hose kinked; filter clogged: drying condenser clogged;
drain pump
faulty; pressure switches faulty; wiring; main circuit board
defective;
current leakage between heater and ground. |
Cycle is paused |
Start |
|
E23 |
Defective triac for drain pump |
Drain pump defective; Wiring defective; Main board defective. |
Emergency drain procedure - Cycle
stops with door unlocked |
OFF/reset |
|
E24 |
Malfunction in sensing circuit on triac for drain
pump |
Main board defective. |
Emergency drain procedure - Cycle
stops with door unlocked |
OFF/reset |
|
E31 |
Malfunction in pressure switch circuit
(frequency of signal from pressure switch out
of limits) |
Pressure switch; Wiring; Main board; |
Cycle stops with door locked |
OFF/reset |
|
E32 |
Electronic pressure switch improperly
calibrated (level on electronic pressure switch
differs from 0-66 mm after initial calibration
drain and when antiboiling pressure switch is
on “empty”). |
Tap is closed or water pressure is too low;
Solenoid valve;
Water circuit on pressure switches; pressure switches;
Wiring; main board; |
Cycle is paused |
Start |
|
E33 |
Inconsistency between level on electronic
pressure switch and level on antiboiling
pressure switch 1-2 (fault persists for at least
60 sec.). |
Pressure switch defective;
Electrical current leak between heating element and ground;
Heating
element; Wiring defective;
Main board defective.
Water circuit; |
Emergency drain procedure - Cycle
stops with door unlocked |
OFF/reset |
|
E34 |
Inconsistency between level on electronic
pressure switch and level on antiboiling
pressure switch 2 (fault persists for at least 60
sec.). |
Pressure switch defective;
Electrical current leak between heating element and ground;
Heating
element; Wiring defective;
Main board defective.
Water circuit; |
Emergency drain procedure - Cycle
stops with door unlocked |
OFF/reset |
|
E35 |
Overflow |
Water fill solenoid valve is defective; Leaks from water
circuit on
pressure switch; Pressure switch defective; Wiring defective;
Main board
defective. |
Cycle stops. Emergency drain
procedure. Drain pump continues to
operate (5 min. on, then 5 min. off, etc.). |
OFF/reset |
|
E36 |
Sensing circuit on antiboiling pressure switch
1 defective |
Main board defective.
Electrical current leak between drying heating element and
ground |
Cycle stops with door locked |
OFF/reset |
|
E37 |
1st level sensing circuit faulty |
PCB faulty. |
Cycle blocked, door locked. |
OFF/reset |
|
E38 |
Pressure chamber blocked
(water level does not vary for at least 30 sec.
during drum rotation |
Pressure switch hydraulic circuit;
Pressure switches;
Motor drive belt broken; |
Heating phase skipped. |
--- |
|
E39 |
“HV” sensor of anti-overflow level faulty |
PCB faulty. |
Cycle blocked, door locked. |
OFF/reset |
|
E3A |
Heating elem. relay sensing faulty |
PCB faulty. |
Cycle blocked, door locked |
OFF/reset |
|
E41 |
Door open |
Door interlock faulty; wiring faulty;
PCB faulty. |
Cycle paused |
Start |
|
E42 |
Problems of door closure |
Door interlock faulty; wiring faulty;
PCB faulty. |
Cycle paused |
Start |
|
E43 |
Interlock power supply triac faulty |
Door interlock faulty; wiring faulty;
PCB faulty. |
(Safety drain cycle) Cycle blocked |
OFF |
|
E44 |
Door interlock sensor faulty |
PCB faulty. |
(Safety drain cycle) Cycle blocked |
OFF |
|
E45 |
Door interlock sensing circuit triac faulty |
PCB faulty |
(Safety drain cycle) Cycle blocked |
OFF |
|
E51 |
Motor power supply triac short-circuited |
PCB faulty; current leakage from motor or from wiring. |
Cycle blocked, door locked (after 5
attempts) |
OFF/reset |
|
E52 |
No signal from motor tachometric generator |
Motor faulty; wiring faulty; PCB faulty |
Cycle blocked, door locked (after 5
attempts) |
OFF/reset |
|
E53 |
Motor triac sensing circuit faulty |
PCB faulty. |
Cycle blocked, door locked |
OFF/reset |
|
E54 |
Motor relay contacts sticking |
PCB faulty; current leakage from motor or from wiring |
Cycle blocked, door locked (after 5
attempts) |
OFF/reset |
|
E57 |
Inverter is drawing too much current (>15A) |
Motor defective; Wiring defective on inverter for motor,
inverter board
defective. |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E58 |
Motor is drawing too much current (>4.5A) |
Motor defective; Wiring defective on inverter for motor,
inverter board
defective, abnormal motor operation (motor overloaded). |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E59 |
No signal from tachometric generator for more
than 3 seconds |
Motor defective; Wiring defective on inverter for motor;
Inverter board defective. |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E5A |
Overheating on heat dissipater for inverter |
Inverter board defective. NTC open (on the inverter board).
Overheating caused by continuous operation or ambient
conditions (let
appliance cool down) |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E5B |
Input voltage is lower than 175V |
Wiring defective, Inverter board defective |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E5C |
Input voltage is too high |
Inverter board defective, the mains voltage is too high (measure
the
mains voltage) |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E5D |
Data transfer error between inverter and main
board |
Line interference, Wiring defective, defective main board or
inverter
board |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E5E |
Communication error between inverter and
main board |
Defective wiring between main board and inverter board,
Defective inverter board, defective main board |
Cycle stops |
OFF |
|
E5F |
Inverter board fails to start the motor |
Defective inverter board, Defective wiring, defective main
board |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
E61 |
Insufficient heating during wash cycle |
Defective NTC sensor for wash cycle; Heating element
defective; Wiring
defective; Main board defective. |
Heating phase is skipped |
Start |
|
E62 |
Overheating during wash cycle |
Defective NTC sensor for wash cycle; Heating element
defective; Wiring
defective; Main board defective. |
Safety drain cycle - Cycle stops with door
unlocked |
OFF/reset |
|
E66 |
Relay supplying power to heating element
defective |
Main board defective; Electrical current leak from heating
element to
ground. |
Safety drain cycle - Cycle stops with door
unlocked |
OFF/reset |
|
E71 |
NTC sensor for wash cycle defective |
Defective NTC sensor; Wiring defective;
Main board defective. |
Heating is skipped |
Start |
|
E72 |
Fault in NTC sensor on drying condenser
(voltage out of range = short-circuit, open
circuit) |
Drying NTC sensor (condenser) defective; wiring defective;
main circuit
board defective. |
Heating is skipped |
Start |
|
E73 |
Fault in NTC sensor on drying duct (voltage
out of range = short-circuit, open circuit) |
Drying NTC sensor (duct) defective; wiring defective; main
circuit board
defective. |
Heating is skipped |
Start |
|
E74 |
NTC sensor for wash cycle improperly
positioned |
NTC sensor improperly positioned; Defective NTC sensor;
Wiring
defective; Main board defective. |
Heating is skipped |
Start |
|
E82 |
Error in selector reset position |
PCB faulty (Wrong configuration data). Selector, wiring |
--- |
OFF/reset |
|
E83 |
Error in reading selector |
PCB faulty (Wrong configuration data). Selector, wiring |
Cycle cancelled |
--- |
|
E84 |
Recirculation pump defective (inconsistency
between the state of the sensing circuit for the
recirculation pump and the state of the triac) |
Recirculation pump;
Wiring;
Main board; |
Machine drains and cycle stops (with
door unlocked) |
OFF/reset |
|
E85 |
Defective sensing circuit on triac for
recirculation pump (input voltage on
microprocessor remains at 0 or 5 V). |
Main board |
Machine drains and cycle stops (with
door unlocked) |
OFF/reset |
|
E91 |
Communication error between main board and
display board |
Wiring defective; Control/display board defective
Main board defective. |
Cycle stops |
--- |
|
E92 |
Inconsistency in communication between main
board and display board
(versions not compatible) |
Wrong control/display board;
Wrong main board (not right for model). |
Cycle stops |
--- |
|
E93 |
Configuration error on appliance |
Main board defective (Improper programming). |
Cycle stops |
OFF/reset |
|
E94 |
Configuration error on wash cycle |
Main board defective (Improper programming). |
Cycle stops |
OFF/reset |
|
E95 |
Communication error between microprocessor
and EEPROM |
Main board defective. |
Cycle stops |
OFF/reset |
|
E97 |
Inconsistency between list of programmes and
configuration of cycle |
Main board defective (Improper programming). |
Cycle stops |
OFF/reset |
|
E98 |
Communication error between microprocessor
and clock |
Display board faulty |
The cycle continues |
----------- |
|
EB1 |
Frequency of power supplied to appliance out
of limits |
Problems with the power mains (wrong power/interference);
Main board
defective. |
Cycle stops |
--- |
|
EB2 |
Input voltage too high |
Problems with the power mains (wrong power/interference);
Main board
defective. |
Cycle stops |
--- |
|
EB3 |
Input voltage too low |
Problems with the power mains (wrong power/interference);
Main board
defective. |
Cycle stops |
--- |
|
EBE |
Inconsistency between safety relay and
sensing circuit |
Main board defective, defective wiring |
Machine drains and cycle stops (with
door unlocked) |
OFF/reset |
|
EBF |
Sensing circuit on safety system defective
(input voltage on microprocessor remains at 0
or 5 V). |
Main board defective |
Machine drains and cycle stops (with
door unlocked) |
OFF/reset |
|
EC1 |
Solenoid valve inoperative but flow meter
operating |
Main board defective, Solenoid valve defective |
Cycle stops with door locked (after 5
attempts). |
OFF/reset |
|
EC2 |
Signal from turbidity sensor out of limits |
Turbidity sensor defective, Main board defective, Wiring
defective |
----------------------- |
Start/reset |
|
EC3 |
Signal from weight sensor out of limits |
Weight sensor defective, Main board defective, Wiring
defective |
--- |
Start/reset |
|
EF1 |
Drain filter clogged
(drain cycle too long) |
Drain tube clogged/kinked/placed too high;
Drain filter dirty/clogged. |
Warning is displayed at end of cycle
(relative LED is lit) |
--- |
|
EF2 |
Too much detergent
(too much foam during drain cycles) |
Too much detergent used; Drain tube clogged/kinked;
Drain filter dirty/clogged. |
Warning is displayed at end of cycle
(relative LED is lit) |
--- |
|
EF3 |
“Water Control” system tripped |
Water leaks onto base frame; water control system defective. |
Machine drains and cycle stops |
OFF/reset |
|
EF4 |
Water fill pressure too low, no signal from flow
meter and solenoid valve is open |
Tap closed, water pressure too low |
--------------------------- |
Reset |
